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PlanIt Biz Success

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Are you listening?

Are you listening?

Do you really listen well?

When in discussions with partners or friends, do you ever find your mind drifting off and thinking about irrelevant things, like the shopping list or something you forgot to do?

Well it maybe no surprise this happens to many people, especially when the topic is not important to you.
I wonder how many times you do it at work or in business situations?  It is probably more often than you are aware of.
What affect does this have on your productivity or effectiveness?  These are often consequences that we don't like to or often think about. 


Some of the affects of not listening well:

  • You get the instructions incorrect
  • You don't understand others perspective and feelings well or at all
  • Others think you are incompetent
  • People get frustrated with you
  • People begin to build negative rapport with you
  • You feel inadequate
  • Your confidence diminishes




1.      If you are going to do a talk or presentation, research the speaker so you know what to expect.  How many did that for today?
2.      Quieten your mind before listening – reduce your internal noise
3.      Make a committed decision to yourself before you go in the room of a meeting, discussion or talk to allow yourself to be open to learning what you can, without forming judgements about the speaker
4.      Put aside other concerns, agendas, duties, personal issues or plans – instead consider the best outcome for all concerned
5.      Make sure you are physically comfortable. Ignore the physical blocks such as pain, feeling unwell or discomfort by concentrating harder on what the person is saying
6.      Concentrate on what is being said to you – picture what is being said as vividly as possible
7.      Don’t judge or have any moral to what is being said or the speaker
8.      Look at the person as they are speaking to you (but don’t continuously stare at them), notice their body language and facial expressions change
9.      Limit or ignore distractions
10.    Be close enough so that you don’t have to strain to hear the person speak, perhaps sit in front of them if you have a hearing problem
11.    Don’t rush the speaker
12.    Don’t interrupt the speaker
13.    Don’t think about what you are going to say in return or a question, write these things down instead.  If you think of something and then forget it, you weren’t meant to say it or it is not important
14.    Ask questions to diffuse conflicts
15.    Active listening


Good Listening Skills Tip sheet download





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